Reviews
I filled out a service request for our gas fireplace on Covenant's website and received a phone call within an hour. They sent a technician (Alec) right away. He was prompt, polite, friendly, and quite competent. The repair was made quickly. Alec then asked if we'd like him to check our heating & cooling system while he was here. We were so impressed we decided to enter a regular maintenance agreement with them.
Covenant has always been professional in their service. I also appreciate their communication system of reminders and alerts that technician is on the way. No more "wondering when the tech is going to show up".
Very knowledgeable staff and thorough consultation. Matt Carlos did a fantastic job explaining my home's needs and provided great direction in my decision. Matt really knows his stuff. Highly recommend.
Very responsive and prompt. Arrived on time with plenty of notice. Cleaned up our gas logs and helped me understand best practice for using them. Glad to be on a maintenance plan with them.
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