Reviews
We called Covenant for an emergency repair during the bad ice storm because we had a loud noise coming from a register that we thought was a problem with the furnace /air handler. Brandon showed up, determined the problem was actually a frozen drain pipe from our sump pump that over pressurized and had blown off the coupling from the pump to the drain. The sound we were hearing was actually the water from the pump hitting the ductwork anytime the sump Pump came on. He cleared the ice from our drain lines and got everything working normal again. He was Very professional and I can't recommend this company enough.
Same day service on a Saturday - Brandon fixed our problem and showed us how to replace filters in the future (including which to order). Such a great experience, we signed up for the annual maintenance program!
Great job..quick and very pasionate about their work and our well being...thank for the effort given
Fast service during ice storm. Provided the necessary information for the electric company to fix their problem on the pole. Highly recommend
This is a good place. They care and very prompt and good at what they do. I had lost my heat middle of the night and they came out tech was awsome and I will be using them in the future.
We became members back in August and we have been very pleased with their service since. Yesterday, Brian came out to perform our HVAC maintenance. He was not only polite but professional, friendly and made sure we were treated well, meeting all of our needs! We had our Air Ducts cleaned several months ago and my husband tells me all the time that the air quality inside our home, since the cleaning, is pristine!
I appreciate Tony taking time to listen to the issue at hand. I left a message on the service first, my call was returned before 9am and service was the next day. Brandon was the person who explained what he thought was wrong and as I sit her now I can tell he was right. BTW - my personal experience with the Trane brand is not the best. The unit is loud in my opinion which I noticed on the first day it was installed. Covenant Heat has patiently listened to me, researched the issue and made the unit operate at a volume I can tolerate. I appreciate it because tonight we will sleep! Becky & Jeremy were very nice too. Happy Customer here, again. Thanks Covenant.
My family woke up to a cold house on a Sunday morning due to our heat going out sometime overnight. I searched online for a company who might be able to help and stumbled upon Covenant Heating & Cooling. After reading through many of their happy customer's reviews I gave them a call. It was early in the morning and I spoke with their answering service who assured me a tech would reach out soon. Within 10 minutes a very friendly tech, Jeremy, gave me a call to let me know he was on his way. Less than two hours from the initial phone call our heat was up and running again. Jeremy was fantastic. He was very friendly, knowledgeable and his quick response time was very much appreciated on a cold Sunday morning. The price for an emergency service call and the actual repair was incredibly reasonable. We will definitely be using Covenant Heating & Air for all of our HVAC needs and will recommend them to all of our friends and neighbors! Thank you Jeremy for coming to our rescue this morning!
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