Reviews
Very thorough and knowledgeable
Our Air Conditioner started not cooling overnight Saturday. Sunday I called Covenant who added us to the list for repairs.
Parker showed up and determined very quickly I had a Freon leak somewhere. He took his leak detector and searched the entire unit until he found the leak! Once the leak was found it didn't take long to fix. During the search for the leak and the repair we had a pretty fast moving Thunderstorm and strong rain rolled in. Parker just got out an umbrella and continued to work until the job as complete and we had nice cold air once again!
Thank you Covenant and thank you Parker!
The team was professional and took the time to explain all aspects of my duct cleaning. Thorough and kept thing clean while doing the process. I highly recommend them.
Good job at a good price.....
Covenant is a wonderful company that has some of the best technicians in the business. Nice, courteous, professional and respectful. Amazing company
Chris was an excellent sales rep, and the crew did a great job installing everything, being on time and answering all my questions.
Very good experience. Technician was on time. Service was excellent with great value. I can't recommend them enough. Will definitely use them again.
The service guy Chris absolutely professional walk me through all the steps was prompt this is my new heating and air conditioning when this thing goes out and hopefully not for a while but I will definitely use these people
Covenant and the technician, Josh, who came out today far exceeded our expectations. With the recent heat wave our AC started misbehaving. Covenant came out Thursday and thought they resolved the issue. The AC still was not acting right, but we could not figure out if we were misusing it or if it still had something wrong because it was not keeping up. On Sunday we decided to get Covenant back out. Since the AC was still somewhat functional, instead of calling, I put in a written appointment request on their website on Sunday explaining the situation and requesting service on Monday. Josh was out at our house on Sunday within 90 minutes of me putting in the request. He identified the root cause and had a temporary fix done where the AC is now fully functional until the replacement part needed can come in. We are new owners of a 20yr old house with a 7yr AC system. We really appreciate the quick responses that Covenant has provided each time we have needed to reach out to them. Their regular maintenance prices and repair prices have been extremely reasonable. We beyond satisfied with the quality of service, detailed explanations, and quick responses from Covenant and most specifically their owner John and today's technician, Josh.
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